ORLANDO CASTANEDA, The service was great. The atmosphere around him was great. The demeanor and answers were great. Great professionalism. The attitude and going the extra mile was astonishing.

Jacob was simply in everything He did! Very professional. Took the time to thoroughly explain his findings and recommendations. I will return to visit Jacob.

Dealership was great and clean. All options available were presented. We went in and out without too much of a hassle and Javier was patient.

Dealership honored their advertised price on the purchase of a new truck and received a very reasonable offer on my trade in. Very satisficed and will purchase again from Bert Ogden Buick GMC.

Very polite and patient employees, didn’t feel rushed to make a decision. Great atmosphere! Love my new truck!! Definitely recommend this place if you are looking to purchase a new car!

Online buying was a good experience. Helpful staff, process was easy and clear all the time.

If you want the best customer service and all your questions answered you need to go with William Watts! Awesome salesman! He is very knowledgeable.

EXCELLENT SERVICE FROM BEGINNING TO END! PETE LOPEZ IS THE FIRST SALESMAN TO SEAT DOWN, LISTEN, AND TAKE ACTION.

Great place to buy a vehicle. Excellent customer service and very knowledgeable

Went as a walk in and was helped by service advisor. They got my truck in and out really fast.

Staff was very professional, kept me inform of my truck's status

Good employees good service very nice place to shop

Second vehicle purchased here in a year. Shopped around and they still offered the best deal, no pressure and quick process.

Good customer service they know how to treat the customer and they get you what you want.

First of all I would like to thank Robert Lucio general manger for all his help. Professional of salesmen Juan Hernandez , Joe cruz, Danny Alcantar and David Rios, I want to especially thank Johnny Rodriguez and Carlos Fantini for making a fun experience. I am going to recommend all my family and friends.

The dealership was slow at first no one was really out side walking the yard took half an hour for someone to talk with. But from that point on very tentative answered all my questions

They were very helpful, attentive, and friendly. I loved the experience it was great. Thanks Danny you are an awesome person, I will recommend you to my family and friends

They were very helpful, attentive, and friendly. I loved the experience it was great. They explained everything in detail from the vehicle to the actual deal.

Awesome dealer always helpful with all our SUV's services and sales have never had a problem, Always great customer service in a timely manner and he hen my vehicle has stayed overnight a rental has always been provided for us.

I want to post a “Thank You” to Bert Ogden GMC, Mario (Manager) & of course Jacob for the painless car buying experience. There was no pressure from the salesman and at every step of the process, the staff worked to meet all requests presented in such a short time. I was in town for a few days and Jacob (my Sales Rep) was patient and informative describing different vehicles meeting the criteria given. I think I put the pressure on him to find me a vehicle, at the right price and to include my trade in with no $ down all in a day's work. After selecting the SUV that fits me & my 6 kids, he worked quickly to close the deal so that I can report back to my unit (I'm active duty military). I purchased an Acadia and look forward to my next purchase (upgrade) from Bert Ogden GMC. The follow on care for has been exceptional. I have received several calls from Jacob just to ensure continued vehicle satisfaction. He is very honest and is definitely an ASSET to their sales team and represents what a real sales person should have and represents himself in a such a manner that makes me proud to own a GMC from Bert Ogden! I will be a life long customer.

I had to call service again at 4pm and was finally told leak was located, Alfredo wanted to know who had replaced the windshield, told him it had not been replaced since I bought it there just about 2 years ago. Said leak was coming from a gap where seal was broken. Said it would get repaired tomorrow, that I'd have to leave it. Told him I couldn't my only source of transportation. Said he'd let transport know to pick me up so I could get my car. Well had to pick up my car without repair of the leak. Returned it this morning to get window fixed, he said there would be no cost. While sitting there again waiting on transport to bring me to work, I overheard a conversation about loaners (cars) and how they were available but not for oil changes, this was not offered to me, it sure would have made things simpler and I wouldn't have missed 1 1/2 hours of work. Well anyway even though I was not treated or offered this service, I am glad my car is getting fixed and at no cost to me. Thank you Bert Ogden. I would not entrust the care of my car to anyone else. Now I'm hoping they'll get fixed before the end of the day and perhaps delivered to me at work before 5. Just wishful thinking on my part.

Very good sales staff, friendly, and reasonable to work with. Got to meet most all of the people that will be working on the Buick. Thank you.

Good experience and I got treated very nice. Also I was never rush into anything nor was I push tours anything I didn't want.

I have taken my GMC Sierra for routine service and repair for the past twelve years. Chris Hatzold and his team have been nothing but helpful in caring for truck. The staff is friendly and very knowledgable when comes to their product. Many thanks to everyone at Bert Ogden in Edinburg.

Thanks for the fast and friendly service, Alfred made it fast and easy, I was offered to wait in the waiting area I was offered coffee or water together with sweat bread, or if I didn't want to wait they had someone take me home or else where then they would pick me up later after the vehicle was ready