Read These Customer Reviews of Bert Ogden Buick GMC

Dealership staff was very professional, courteous and friendly. Mr. Betancourt, Ms. Martinez, and other office employees made our vehicle buying experience pleasant and enjoyable.

great customer service

Had a great experience. Staff was friendly and since I was in a hurry to get back to work, he was very quick to take action and brought me back himself. (Driver was on lunch at the time I swung by to drop off my vehicle for an oil change.)

Best experience ever! Best service department in town.

I changed the tires. I also ordered detailed orders at the same time. It was Saturday, so they were busy, they had 7 cars change oil. But they changed the tires earlier than I had expected. And they definitely carried out detailed orders. The tires replacement cost was very cheap. I believe them. Next I will get a quote for change Alternator and belts.

Great customer service

Great customer service!! Everyone was very attentive to my needs and even arranged transportation to my home while my vehicle was being serviced.

Out of 5 issues only 2 were resolved. Told c.rep there was a flapping sound when on the highway said they didn't find anything there, so about 3 days later on highway the flapping begins, back left stop light works only when it wants too but becuase it was working while their at the service center they said they couldn't do a thing about it, next day while driving in town someone stops me to tell me my light is out, mind you 1 day later. And this is what gets me as we picked up my car and stopped down the street at murphys pumps I'm checking all my car around and notice 1 rim is scratched horribly so i go look at the other and samething go around to other side and all of them were scratched im furious i go back to tell the one taking care (assume) at gmc/ buick and says well we didnt service it here sir we sent it to the mazda Bert Ogden you can go and speak to them over there, like what the hell I left my car here with you guys you said they would service it the next day now your telling me the sent it else where. So we go to the Mazda dealership and ask for the service manager as told by Carlos and well he asks his employee in front of me did you do this to the rims and of course he says no. So here I am waiting for someone to call see whos gonna take care of the problem, becuase if it doesnt get resolved in 2 weeks Im moving foward in proceeding with whatever I have to do to get this taken care of.

Need better service mans and quicker mechanics

Great Service.

Very satisfied

I had to chance down the seller

Good service

Great Service!!

Professional, courteous

The sales agent went out of his way to ensuring we left with a new vehicle for my family

Fast , friendly customer service

Berry good

They need to work on their customer service, lacking professionalism

Great job