It was honestly a great experience compared to the location near my home. Had to come to this Bert Ogden due to the horrible customer service I received from the Mission location on Bryan. Loved my experience here this is gonna be my spot from now on
Personal touch by staff to make you feel at home.
Jacob Garza was very helpful and attentive. Service personnel were meticulous as watched them work from a distance. Highly recommended.
Communication was excellent..... all very courteous
Good Salesman Luis, despite Covid-19 going on they made us feel comfortable the whole time
Excellent!!!������������
Jacob Reyes is one of the best employees that I have found to work with at BO. More of your staff needs to follow his salesmanship. The mechanic who serviced the truck did a great job on the balance of the tire rotation. It was better than the first time I had it serviced.
Service was very helpful, took my truck there for a new battery and left satisfied.
I went in for an oil change and I was expecting to be there all morning. Well I was in and out within 20mins. Fast Friendly Service
VERY NICE EXPERIENCE, WAS IN AND OUT IN 30 MINUTES THANKS TO THE SERVICE MANAGER--- CHRIS HATZOLD
Starting with salesperson Jorge had a great experience and specially taking time to go over the vehicle. Robert and Martin excellent job on going over my purchase and the help they gave to Jorge to give me a great service. Lets not forget about Javier Pacheco on guiding me with my purchase and making everything about the customer.. outstanding service and experience !!!! You can tell everyone in the establishment is treated like family! ����
Pleasant, sales person was polite. Got a fear deal, over all my wife and I were pleased.
Robert Valencia was extremely knowledgeable about the vehicle we purchased. He answered all our questions without hesitation and even gave us his phone number to call anytime we have a question. He went above and beyond to make sure we were satisfied with our experience at Bert Ogden. The representative from the financial department was very friendly and he made sure we understood all the terms abd conditions on our contract before we signed all the documents.
It was speedy. No unnecessary extended down time. Especially during this pandemic period.
