My service was quick, easy, and the sales associate was very helpful.
A bit of improvement Is needed as service advisor never discussed on what was done to my vehicle. Other than that service visit was acceptable.
Josh aplazaran was so helpful great sales person.
Every time I go to the service department I get excellent service. Before adding my new vehicle that I have now I still had great service. The lube center as well as very great service. The workers do such an amazing job and tend to their clients
The dealer was very respectful and on point with the deals, we didnt waste any time with him. He explained everything with detail about our purchase I would definitely return with him in a future purchase! %100 recommend him
Good treatment, process time for purchase excellent.
I live out of town, so they made sure to get me in and out.
The experience going through GMC went very well. However, I did not know I had 2 recalls on my truck. I never received a notification though the mail about the 2 recalls. I was informed during my first oil change at GMC. Thank you!
Quick service. Friendly staff. Price increase for the service I needed was a little too drastic compared to the last time.
Jesamie always takes care of making sure all the things I need are met and taken care of. She makes it so simple To bring in my truck and gets things done quickly and efficiently.
I called about 2 pm on a Friday that my car would not start and I think it is battery related. I had AAA on the way. I was given a 4:30 appointment. I arrived exactly at 4:30 ( I usually try to be early to appointments). I was greeted, by name, even before I got out of the car. With in a half hour the problem was diagnosed. I was back on the road very quickly. I appreciated the extra mile everyone went to to make sure I had my automobile working again, especially on a Friday evening. This is not the first time I have been to Burt Ogden service department, and it is definitely not the last time.
Attention to detail is paramount, I requested a specific detail which was not taken cared of at first opportunity and now I will have the inconvenience to check if the problem reported still persists.
Treat us like family. Does not get any better than that.
The environment & the wokers service was beyond the best. When i think of best customer appreciation Bert Ogden is #1 !
Everything went well. Buying a vehicle is a stressful process and everyone at Bert Ogden Buick was very helpful.
